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July 11, 2010

Top 5 Marketing Stunts gone wrong – Part 1

1. Company: Snapple
    Year of the Stunt: June 2005

The Stunt: Snapple attempted to erect the world's largest popsicle, made of frozen Snapple juice, twenty-five feet tall and weighing 17.5 tons.

What Went Wrong: It melted. As a crane pulled the frozen treat into an upright position in Times Square in New York City, someone at Snapple made the decision to abruptly call the whole thing off--it was very clear that something was wrong. With the temperature at eighty degrees, the popsicle was melting fast, sending a flood of kiwi-strawberry-flavored fluid pouring onto the streets of downtown Manhattan and forcing innocent bystanders to flee from the sticky, sugary mess, according to the Associated Press. (Apparently, Snapple executives understood that the snack would melt but not as fast as what happened that day.) Firefighters then closed off several streets and used hoses to wash away the melted gunk.

Lesson Learned: It's pretty obvious, isn't it? Stunts take planning--a lot of it--and not taking even the smallest detail, such as the weather, into account can really trip you up. That may explain why Snapple's more recent stunts have been slightly more safe: When the New York City-based marketing company, EMCI, contacted them to be the sole sponsor on a Boston radio station for six weeks, in effect giving listeners ad-free radio, or at least less ad clutter, Snapple snapped at the idea.

2. Company: JMP Creative
    Year of the Stunt: 1990

The Stunt: Jim McCafferty, a magician turned marketer, was trying to promote his marketing startup business and decided to pull something worthy of Houdini to advertise his new venture. As the opening act for a concert, McCafferty allowed himself to be put in a straightjacket and then enclosed in a welded-shut steel cage and hoisted by a crane to the height of 300 feet. He was supposed to escape from the jacket and cage in two minutes and secure himself to a harness before a timer released the cage and allowed it to crash to the ground.

What Happened Next: While he escaped his straight jacket relatively quickly, the cage malfunctioned and he was trapped inside with less than a minute to go. Struggling with the cage, he scrambled onto its roof with 10 seconds to spare. But before he could attach himself to the harness, his time ran out and the cage dropped, plunging 60 feet before Jim clicked himself onto the harness, just seconds before the cage smashed into the ground. The crowd, thinking this was part of the act, loved it. Meanwhile, McCafferty was placed on a stretcher and carried to an ambulance, suffering from first- and second-degree rope burns. Before he was taken away, he asked one of his guests, a potential client, what he thought of the act. "I love the illusion of drama," the guy said, apparently not realizing how close Jim came to dying. "I truly didn't believe you were going to make it. And that fall, it was brilliant. It scared the daylights out of everyone." McCafferty didn't miss a beat: "Yeah, but just imagine what I can do for your brand."

The Lesson: In many ways, McCafferty's stunt did work--he has a multimillion dollar marketing business today--but we can't in good conscience say this stunt was a success. Marketing stunts are a game of chance, and if something can't go wrong, it's probably not much of a stunt.

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